First of all, it's a good idea to move users away from exchange and
outlook and their "standards" to something that's entirely based on true open
standards.
However, if your users are particularly cantankerous, below are some
options.
About MAPI
	- Apparently there is "MAPI the API" and "MAPI the protocol".
 
	- MAPI is what gives Outlook its souped up features, relative to
		your typical SMTP+IMAP server.
 
	- MAPI the API is apparently poorly documented
 
	- MAPI the protocol appears to be undocumented
 
Interesting development in OSS MAPI support: Brutus
	is an opensource implementation of MAPI.  It's Corba based, pretty
	platform independent, and appears to be client-side only (?).  Great
	name, too.  :)
client - MAPI capable
	- otlkcon -
		Affiliated with Kroupware.  Probably MAPI the API, not MAPI the
		protocol
 
	- Lotus Notes
 
	- Ximian
	
		- Connector is
		a commercial plugin for the free Evolution mail program.  The
		plugin enables MAPI I believe.  Rumor has it Connector doesn't
		speak the MAPI protocol, but seems
		like it because it parses microsoft's HTML (WEBDAV) interface to get
		comparable functionality.  Further, evo's "connector" for exchange
		reportedly also uses LDAP on the exchange server.  This
		Slashdot article indicates connector is now GPL'd, and will be
		included with future versions of Evolution.  Sadly, even though
		Connector is free now, OWA (Outlook Web Access, which connector
		uses instead of MAPI) still costs money
		beyond a default exchange install.
 
	
	 - samsung
 
	
		- contact - the
			server can do MAPI, so I'm guessing the client can too.
 
		- More
			about contact from newsforge, with some comments at the end
			that touch on other products as well.
 
		- These guys claim that they have more MAPI experience than
			anyone outside of microsoft - possibly even more than at
			microsoft
 
		- They also claim to have made more of a dent of the Fortune 500
			than any other Exchange replacement
 
	
	- centrinity
	
		- firstclass -
		probably MAPI, probably have a client
 
	
 
server - MAPI capable
	- openchange
	
 - OSER - a bunch of
		FLOSS stuff, but then there's qmail...  :(
 
	- SuSe is apparently planning an "
		Openexchange" to be released in
		mid-November of 2002.
 
	- Lotus Domino - need Lotus Domino Designer Release 6 for MAPI
 
	- SCO
 
	
		- formerly volution
			- only supported on Caldera OSes?
 
		- SCO
			Office
 
		- Basically just don't buy their stuff.  These are the guys who
			are trying to kill linux
 
	
	- samsung
 
	
		- contact
 
		- Nov 7, 2002: Reportedly doesn't work with the Ximian Connector
			Plugin, but they plan to talk to Ximian about making a version
			that does.  Jul 9, 2003: Reportedly has full Outlook/MAPI
			compat
 
	
	- 
		Communigate Pro by Stalker Software reportedly works, drop-in,
		with Outlook or Evolution with the Connector plugin.  Jul 9, 2003:
		Partial MAPI support?
 
	- 
		billworkgroup - server code is opensource, mapi plugin is
		proprietary.
 
	- centrinity
	
 
Not MAPI capable, but that doesn't mean it can't be interesting,
	right?
	- fetchexc - a
		java program that can, in the spirit of fetchmail, retrieve e-mail
		from exchange via WebDAV.
	
 - sherpath: opensource, web
		thing
 
	- easygate: gets MAPI API
		(outlook compat) through exchange4linux (full compat with
		outlook?)
 
	- Oracle Collaboration
		Suite - formerly Steltor CorporateTime
 
	- Kroupware (KDE). Not MAPI,
		but see otlkcon above
 
	- phpgroupware
		reportedly includes webmail, a calendar, and a number of other
		interesting things.
 
	- 
			MailStudio
			- works with outlook, includes a web interface, doesn't do MAPI
			(?), but it does do iCal (!) and apparently outlook supports
			iCal
 
	- citadel is
		reportedly headed in the direction of outlook compatibility
 
	- 
		netscape calendar
		Cross platform they say.  Opensourced, rumor has it.  Is it
		ICAL?
 
	- Amphora has commercial and
		gpl versions.  Probably just offers comparable functionaity to
		MAPI
 
	- 
		Suse Linux e-mail server - I doubt this interoperates with outlook,
		but it does include e-mail and calendaring
 
	- OSAFoundation
		is apparently working on something kind of like exchange, that
		doesn't require a server.  Huh?  Anyway, it's something to keep an
		eye on.
 
	- Chronoss - just a
		web calendar
 
Unclear where it fits in the picture
	- OpenChange - to be an
		opensource exchange clone.
	
 - netline open xchange
		
		- Affiliated with SuSE
		
 - Opensource
		
 
	 - Bynari
 
	
		has a variety of products that may help linux users talk to
		exchange and/or outlook users talk to linux servers.  However, Bynari's
		product descriptions are so steeped in marketing-speak that I can't
		always tell how the products help.  I wish they'd just say "does
		IMAP, SMTP, MAPI, client side or server side".
		Instead they have a lot of inspecific stuff about how great their
		products are.
		
			- This article
				is an example.  Clearly they think they have something good here,
				and it's pro-linux, but just exactly what does the product
				really do?
 
			- This one's clear though: It's an 
			exchange client for linux and solaris.  I suspect
			that it does SMTP and IMAP, and then there's an Outlook plugin for
			some proprietary protocol only spoken by Bynari for MAPI
			like functionality.
 
			- Jul 9, 2003: Reportedly has partial Outlook/MAPI
				support
 
			- May 11, 2004: Rumor has it they're no longer offering an
				exchange client
 
		
	
	- OSAF
 
	
Slashdot
	thread about replacing exchange
Making Outlook sort of useful.  Why doesn't microsoft provide this
	kind of functionality?